Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.
